Warranty Policy

Effective Date: August 18, 2026

1. Warranty Coverage

Products purchased from Venture Recreation may include a manufacturer’s warranty. Warranty coverage and duration vary by brand and product.

Unless specifically stated on the product page, Venture Recreation does not provide a separate retailer warranty. Customers may request the available manufacturer’s warranty terms before purchasing.

2. Damaged or Defective Products

Products received damaged, defective, or incorrect must be reported within 30 calendar days of delivery.

For approved claims, Venture Recreation will cover the return shipping cost, waive the restocking fee, and provide a replacement or full refund.

3. Claims After 30 Days

After 30 days, eligible defects will be handled according to the manufacturer’s warranty. Venture Recreation will assist customers with submitting the required information. The manufacturer determines whether the claim qualifies and which remedy will be provided.

4. Submitting a Claim

Email support@venturerecreation.com with:

1. Your name and order number.
2. Product name, model, and serial number.
3. Description of the problem.
4. Clear photographs or video of the issue.

Do not return or discard the product until you receive instructions.

5. Exclusions

Warranty coverage generally excludes normal wear, misuse, accidents, improper installation, unauthorized modifications, cosmetic damage, and damage caused by improper maintenance or environmental exposure.

Approved remedies may include repair, replacement parts, product replacement, or refund, depending on the manufacturer’s warranty.

6. Contact Information

Venture Recreation / LAS ENTERPRISES LLC
7910 Westminster Abbey Blvd
Orlando, FL 32835, United States

Email: support@venturerecreation.com
Phone: +1 (321) 204-0848
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

Nothing in this policy limits any consumer rights provided by applicable law.